Professional Online Counselling How it works - Step by Step


Your therapist is Ines Muller

Ines is an accredited Child & Adolescent Psychotherapist with the Irish Forum for Child & Adolescent Psychotherapy (4 years training on post graduate level).

Making your booking

  • Fill in the online form, send me an email or a text and I will call you back to talk about how I can help.

Session type

  • Video Call (each call is password protected )

  • Time Zone

  • You will receive an email with detailed instruction how to use the video call platfrom.

Please do not hesitate to contact me at any time if you need assistance with the video call platform. I will call you back at your convenience.


Payment System

  • Secure SumUp invoicing system is used (PDF sent by email) so you can pay online before the session and receive instant email confirmation of payment by SumUp. Receipts will be issued at request (

  • Payments are made before the session.

Parent Intake Session

  • I always see parents first for an intake meeting whether this is face-to-face or via video call.

  • The video call platform allows for split screens and multiple participants. Hence, I am able to hold an intake session even if parents are not in the same building.

  • Contracting

Intake Sessions with the young person.

  • I will see the young person for four intake sessions. Parents will be present for at least the first session depending on the needs of the young person. This is explored and agreed on in the parent intake meeting. Other options are Parent Work only, or Child-Parent work.

Parent Review Meeting

  • In the parent review meeting I will provide detailed feedback with regards to my observation and understanding of the emotional and/or behavioural difficulties the young person struggles with. It also includes guidance as to how you can help your child. 

  • Recommendations

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